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Website Terms and Conditions

It's important to cover the legal side of things when you are buying or selling online. As a consumer you have rights and responsibiities and the following outlines the terms and conditions you agree to when buying from us online.

1. Organico

Who are we and why should you buy from us? Organico is a family business, run by sisters Hannah & Rachel Dare. We've been in business for over 25 years and the business was founded by our parents. We love what we do and the internet is a way of us reaching out to more people to empower people to eat well and prioritise their health.

a) "Organico" is a trademark and is registered to Organico Shop Cafe & Bakery Limited in the Republic of Ireland. (Reg No - 527533)

b) The material in the Web Site is copyright to Organico Shop Cafe & Bakery Limited or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.

2. Contacting Organico

We love to hear from our customers! If you are ever in Bantry please come in and visit our award winning Cafe on Glengarriff Road.

Our contact address is: Organico Shop Cafe & Bakery Limited, 2 Glengarriff Road, Bantry, Co Cork Ireland. You may contact us using info@organico.ie

3. Website Information

Here's some of the nitty gritty detail. We are a small business and we hope you will bear with us in terms of the information we provide online, it is provided in good faith but we are human and sometimes we get it wrong.

a) We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.

b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site. This website and the information on it has been produced with the best interests of customers in mind. However, we cannot be held responsible for the accuracy of the information provided.

4. Description of Products

a) The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

b) We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

5. Ordering Products

You may order products from the Web Site by submitting a completed order form through the check-out procedure. We will confirm acceptance of your order by e-mail to the address you have given. The contract between us is deemed to have been accepted when we ship the products to you.

6. The Price and Payment

a) The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.

b) In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order - unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

c) Payment is AUTHORISED but not actually PAID at the time we accept your order. Payment is 'Captured' at a later stage when we invoice your order. (the payment methods we accept are listed in the Web Site at the time you place your order). If we do not have all the goods you ordered, then we will invoice part of the amount that was authorised. This can sometimes appear as if we have charged you twice - the initial authorised amount may still appear alongside the actual invoiced amount, for a couple of days. PLease do not be alarmed, as we cannot charge you twice, and the initial authorised amount will revert to zero within a few working days (or as soon as your Bank releases it). Please contact us if you are concerned.  

d) Refunds will generally be made by means of a credit to your original payment method.

 e) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

f) Occasionally if we are our of an item we might substitute a different but very similar item. 

7. Delivery of Products

a) We will arrange for delivery of the products you order to the address which you specify in the check-out procedure. However, the time for delivery will not be essential to the contract between us.

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 21 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

8. Cancelation of Orders

a) You may cancel your order by notifying us in writing at any time up to 21 days after your products have been delivered. The notification should state your order number and give the reason for cancellation. See our returns & refunds policy

b) No contractual rights are conferred on third parties.

c) You can no longer cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.

9. General

a) The products advertised in the Web Site are intended for sale to persons dealing as consumers and are not for re-sale.

b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.

c) Any contract between us shall incorporate these terms and conditions and be under Irish law. If there is any dispute, the Irish Courts will have exclusive jurisdiction.

 

10. Gift Vouchers

 

a) Our Gift Vouchers do not have an expiration date.

b) Gift Vouchers are non-transferable and non-refundable, except as required by law.

c) Gift Vouchers cannot be redeemed for cash or returned for a cash refund.

d) Unfortunately Lost or stolen Gift Vouchers cannot be not be replaced or refunded.

e) Online Gift Vouchers can only be used for purchases on the Website.
 
f) In Store Gift Vouchers can only be used in our Shop in Bantry
 
g) Gift Vouchers cannot be purchased using a discount code.
 
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